The Trustees of a pension fund were concerned that the service levels provided by their custodian had slipped. It had been five years since their last custodian selection exercise, so they asked Amaces and a number of other consultancies how they could help them with a custodian selection assignment. We convinced the Trustees to use our "Health Check" to compare their custodian experience to those of their peers. The results showed that their service was good, in all but one area, which was successfully remedied. The "Health Check" meant they avoided a costly custodian selection exercise and the problems often associated with a change in custodian. The Trustees now use our benchmarking service to monitor performance on an ongoing basis.